Futurist Daniel Burrus once said, “The future is not one or the other, it is ET; it is both paper and paperless, online and in person, old media and new media. This idea sums up what we can expect in 2023 in the talent development industry.
As I begin the new year, the demands for in-person board games, in-person facilitation skills workshops, and techniques for engaging audiences face-to-face are higher than ever. At the same time, artificial intelligence (AI) tools take center stage and concern academic and talent development colleagues; they are legitimately concerned about the future. Let’s take a look at some of these diverging trends in 2023.
AI is invading development
An unstoppable trend in the talent development industry is the accelerated integration of AI into education design, development, and delivery. AI will profoundly change the field of talent development. We are only just beginning to feel its impact as we are in the nascent state of this technology.
Let’s look at some tools. The new ChatGPT answers questions related to almost any concept or idea in a cohesive and well-organized way. Type in a question and ChatGPT creates an essay-style answer that’s so precise and comprehensive it’s got teachers worried.
Then there are tools like Well Said Labs, which has an incredibly human-like, computer-generated voice. Another tool called Descript provides a human-like voice, but with the ability to record your voice as well. You provide a script and the text-to-speech version generated sounds similar to your voice. It also provides AI-based character generation.
Character generation is another cool AI feature. Many tools are emerging on the market such as Hour One, which allows you to create digital humans. D-ID has products that convert a photograph into an animation. With the click of a button, you can combine images with audio or text to generate expressions and speech. In the near future, you may no longer need actors or clip art characters from a virtual library. You will have the possibility to generate them artificially on demand.
Nostalgia might seem like an odd trend in the workplace, especially as organizations prepare for an AI-powered future. However, nostalgia is part of a larger social trend. Adults are buying more toys from their childhood and retro 8-bit games are as popular as when they were introduced. Advertisers and marketers are constantly tapping into nostalgia. Organizations are now also taking advantage of the feel-good factor of nostalgia. The trend is developing, in part, in reaction to the mind-numbing advance of technologies in our field.
Nostalgia was also a way to combat feelings of isolation and loneliness during the pandemic and is now being used to entice employees back into the office. Making employees nostalgic about past experiences can be an effective tool to bring co-workers together in a meaningful way.
The trend manifests in leaders’ decisions to evoke feelings of camaraderie around the organization’s pre-pandemic workspace and in the deliberate retelling of a particularly memorable day of Herculean customer service or reliving milestones. winners who made the “impossible transaction” possible. Nostalgia is also pervasive in the introduction of 8-bit games into organizations’ training programs and the use of vintage imagery on safety posters displayed in office kitchens.
Evoking workplace nostalgia helps employees build deeper connections and engagement with their organization. It directs employees towards a shared social objective. Indeed, as an article of harvard business review titled “The Surprising Power of Nostalgia at Work” notes, “Studies have found that when workers were prompted to reflect on experiences within their organization that made them feel nostalgic (organizational nostalgia), they subsequently reported a greater great sense of purpose at work and lower turnover intentions.”
High Level Contact Events
The third trend concerns nostalgia but diverges slightly. It’s a throwback or emphasis on highly interactive in-person events. This includes creating board games and cards that cover everything from a patient’s journey through healthcare to teaching managers how to think at the corporate level to help new leaders manage. difficult situations. These shared experiences fuel corporate nostalgia and create common shared experiences that lead to increased employee engagement and less turnover.
Additionally, there has been an increase in requests for techniques and guidance to make instructor-led, in-person experiences more engaging beyond the use of games and gamification. The desire to create experiences rather than instruct grows. Organizations want to create shared experiences with people sitting across from each other, interacting and engaging with content and each other. Organizations want to take advantage of what e-learning can’t: focus on relationship building and human connection. Touch events reinforce company culture and bring people together in a frictionless experience where body language, facial expressions and proximity all contribute to the overall experience.
It seems that 2023 will definitely be the year of “and”.