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Like many other websites, we place small information files called “cookies” on your computer.

Why do we use cookies?

To remember your settings, for example, your language and location. This means you don’t have to keep entering these details when you visit a new page.

To learn how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change the settings of your web browser so that it does not accept cookies. For more information, visit AboutCookies.org.

However, doing so may prevent you from using some of the features and online services of this website.

Cookies we use

Cookies do many different jobs, and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the website to function.

Performance cookies and features – these cookies help improve the performance and feel of this website, for example by providing you with personalized services.

Check the list of cookies we use on our website:

Name Writes how we use it How long we use the information

ASP.Net_Sessions

required functionality

An automatic cookie set by our software.

Only for the time you are on our website.

server id

required functionality

An automatic cookie set by our software.

Only for the time you are on our website.

_Georgia

required functionality

To track the effectiveness of our website using Google Analytics.

2 years

saved pages

performance and feature

To save the pages you visit by clicking the heart at the top of the page.

1 month

geozip code

performance and feature

This stores your zip code (or partial zip code) when we ask for your location.

Only for the time you are on our website or 30 days (this is your choice).

Geographical coordinates

performance and feature

This stores your location as a latitude/longitude coordinate pair.

Only for the time you are on our website or 30 days (this is your choice).

reckonerName-history

performance and feature

This keeps a history of all responses sent to the ready counter.

This is set in the control for each ready counter. If you have not interacted with the ready counter for the set number of days, the cookies are deleted.

reckonerName-content

performance and feature

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This keeps a history of content cards clicked when using the ready counter.

This is set in the control for each ready counter. If you have not interacted with the ready counter for the set number of days, the cookies are deleted.

SQ_SYSTEM_SESSION

required functionality

This used to track user sessions on forms hosted at eservices.hertfordshire.gov.uk

Only for the time you are on our website.

Third party cookies

There are links to and content from other sites and services on our website. These sites and services set their own cookies.

Below is a list of cookies used by other sites and services:

Service name Purpose More information

Google Analytics (_utma/b/c/z)

These are used to compile reports for us on how people use this site.

Other websites such as Building Futures, Countryside Management Service and Hertfordshire LIS also use cookies with the same names for the same purpose.

Visit the Google Analytics website for more information on the cookies they use.

You can prevent Google Analytics from collecting and using data by installing the Google Opt-out Browser Add-on.

Google translation – googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of the browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more efficient.

Visit Bing for more information about its cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more efficient.

Visit Google for more information about its cookies.

Facebook

We have several presences on Facebook, which we can link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to learn more about its cookies.

Twitter

We have a number of presences and feeds on Twitter, which you may want to follow or read on this website. Twitter may set some of its own cookies.

Visit Twitter to learn more about your cookies.

Youtube

We have a YouTube channel, which we can link to. YouTube may set some of its own cookies if you follow those links.

Visit YouTube for more information about its cookies.

net loan

This ASP.NET_Sessionid cookie is essential for the secure Netloan online payment website to function and is set when you arrive on the site. This cookie is deleted when you close your browser.

HotJar

This session cookie is set so that Hotjar knows if that visitor is included in the sample that is used to generate funnels.

Visit HotJar for more information about your cookies.

improve the site

These cookies are set to help us report how people use the site so we can improve it.

Visit Siteimprove for more information about its cookies.