Mice pulled from water tank, city cites violations at Pines of Perinton

“I always thought the water in here tasted a little bad,”

PERINTON, NY (WROC) – After a fire in January displaced 65 people, tenants at the Pines of Perinton are still dealing with living conditions they say are substandard and unsafe. Additionally, the city has issued appearance tickets for numerous code violations — including rodents, water leaks and various damages.

“I wouldn’t be surprised if the state condemned this place tomorrow,” said tenant association president Tim Seegler. He says above all at the Pines of Perinton they have a water crisis. It started when one of the main water heaters exploded.

“I found five boiled mice coming out of the water heater,” he said. Seegler issued a bulletin telling residents to stop drinking the water immediately.

Neither the city – Pines nor (WinnCompanies) have delivered any water to us. This is a humanitarian crisis.” Wegmans has donated several pallets of water to residents, but supplies are dwindling.

Elizabeth Morreall says mice are everywhere. She saw the rodents as they were pulled out of the water tank. “Ugh! I’m still having nightmares about it, and we’ll be drinking that water—who knows how long?” she says.

Penny Morse moved from here, conditions so bad. The mice in the water heater do not surprise her. “I’ve always thought the water in here tasted a bit off,” she says.

Photo by Tim Seegler

Seegler says the owner of the complex, WinnCompanies, told him the water had been tested and is safe to drink.

“On Friday, July 30, 2022, we had to replace a hot water tank on Evergreen Circle. Many of you were concerned that the water was contaminated. The Monroe County Public Health Department came out to test the water. We received the sampling results, which at the time of sampling showed that all analyzed parameters were satisfactory. If you have any questions regarding water sampling, please contact the Department of Public Health at (585) 753-5057 or our rental office at (585) 388-0010. Thanks to Pines of Perinton Management.”

Raquel Diaz

Seegler says he doesn’t buy it. “But we don’t drink it!” he says.

City Supervisor Ciaran Hanna says Perinton has issued six appearance tickets to the property owners for 26 violations, including rodent infestations, water leaks and damage to drywall. The city issued eight compliance orders on July 13 – with completion on July 29.

So far they say only 2 units have been processed. Seegler says there are too many problems to count and he feels no one is listening.

“We have black mold, asbestos, and in addition to electrical and other problems, we now have the water crisis,” he says.

The city says a hearing for the property’s owners regarding the code violations is scheduled for Aug. 16 — unless they address the issues by then.

News 8 reached out to WinnCompanies for a statement, but has yet to hear back.


The city supervisor Ciaran Hanna today revealed that the Town of Perinton Building & Codes Department issued Pines of Perinton six (6) appearance tickets for 26 code violations in six (6) apartments. This is the culmination of a month-long effort by the city to resolve these issues with the property owner. Listed among the violations are water leaks, damage to drywall, kitchen and bathroom repairs, window repairs and rodent infestations.

“Code enforcement is a serious matter that we do not take lightly in the Town of Perinton,” said Hannah. “The Town will continue to do our part to hold the Pines of Perinton accountable for providing safe and healthy living conditions for their nearly 1,200 residents. Our Perinton Building & Codes officials have made every attempt to work with the Pines management and maintenance staff to see repairs made. We are very disappointed that only two of the eight current violations were addressed. The City shares the residents’ frustration and we will take all necessary steps to ensure these health and safety issues are resolved.”

The City issued Pines of Perinton eight (8) compliance orders on July 13, 2022 with compliance dates of July 29, 2022. After speaking with all tenants involved, only two (2) units had been processed by the deadline. The Pines did not correct the remaining violations during the compliance period, nor did their management reach out to Building & Codes officials to discuss a way forward. Tickets for the performance at Pines of Perinton were issued on Tuesday, August 2, 2022.

Pines of Perinton’s court appearance is scheduled for Tuesday, August 16, 2022 at 15.00, unless the violations are remedied before this date.

Perinton Building & Codes actively reviews and follows up on all complaints lodged with the office. Any violation of Town of Perinton and New York State Property Maintenance Code codes, rules, regulations, ordinances or local laws will be investigated. All complaints with confirmed violations result in the City contacting the property owners to ensure they are in compliance with local codes. When voluntary compliance is not achievable, city code enforcement will, by law, use due process to obtain compliance.

The municipality publishes this information due to expressed societal concern and public interest.

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